1.4 lakh transactions recorded on 1st day of annual toll pass

NEW DELHI: Around 1.4 lakh FASTag users have bought the annual toll pass and on the first day around a similar number of transactions were recorded at toll plazas on NHs and National Expressways, the NHAI said on Friday. The toll pass scheme was rolled out from Thursday midnight.

In a statement, the National Highways Authority of India (NHAI) said that about 1,150 toll plazas on NHs and NEs are processing the passes "Around 20,000-25,000 concurrent users are using Rajmargyatra App at any point of time and annual pass users are receiving SMS messages for zero deduction of toll fee," it said.

The highways authority said officials have been deployed at each toll plaza to ensure a smooth travel experience for pass users. "NHAI is addressing queries of the pass users through various channels. To address the grievances of pass users, 1033 NH helpline number has been further strengthened with the addition of over 100 executives," it added.

The annual pass eliminates the need to frequently recharge FASTag through one-time fee payment of Rs 3,000 for a year's validity or 200 toll plaza crossings. The is applicable for all non-commercial vehicles with a valid FASTag and gets activated within two hours of the fee payment through Rajmargyatra App or NHAI website.